Not Just Chatbots: What AI Agents Really Are and Why They Matter

Not all AI is just about chat. Some AI can think, plan, decide, and act on its own—these are called Agents. Unlike traditional chatbots, agents can take goals, figure out the steps, interact with tools, and dynamically respond to changing situations. Think of them as your digital co-workers or assistants that don’t just answer—they get things done. In this guide, we’ll explain exactly what AI agents are, how they work, and why they’re at the heart of next-generation automation.